SAP’s Cloud Backlog Shock Triggers Steepest Plunge Since 2020

by Vivian Stewart

SAP shares cratered 14% on January 29, 2026, after Q4 cloud backlog growth missed at 16%, disappointing expectations of 26%. Solid revenue and AI-driven gains offered solace, but guidance for deceleration sparked selloff fears.

SAP’s Cloud Backlog Shock Triggers Steepest Plunge Since 2020

SAP SE’s stock plummeted as much as 14% on January 29, 2026, its sharpest single-day drop since October 2020, when shares fell 22% after weak third-quarter results. The trigger: current cloud backlog growth of 16% in constant currency to €21.1 billion ($25.3 billion), missing analyst expectations of 26%. Shares were on pace to hit their lowest level since mid-2024, erasing billions in market value amid investor concerns over decelerating momentum in the German software giant’s cloud transition.

Despite the headline miss, SAP posted solid Q4 results. Total revenue edged up to €9.7 billion from €9.4 billion a year earlier, while operating profit climbed to €2.6 billion from €2 billion. Cloud revenue for the full year 2025 surged 26% at constant currencies to €21.02 billion, with total cloud backlog reaching a record €77.29 billion, up 30%. Cloud ERP Suite revenue grew 32% annually at constant currencies to €18.12 billion. Non-IFRS operating profit hit €10.42 billion for the year, up 28%, and free cash flow soared 95% to €8.24 billion, as detailed in SAP Investor Relations .

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UBS analysts called the backlog figure a “disappointment” in a note, highlighting the gap to prior forecasts. SAP attributed roughly 1 percentage point of the shortfall to “large transformational deals with high cloud revenue ramps in outer years and termination for convenience clauses required by law.” CEO Christian Klein framed it positively, stating the Q4 backlog “laid a strong foundation to accelerate revenue growth through 2027,” per CNBC .

Guidance Signals Moderation Ahead

SAP guided for current cloud backlog growth to “slightly decelerate” in 2026 from 2025’s 25% rate, with cloud revenue expected at 23%-25% growth to €25.8-€26.2 billion at constant currencies—slightly below some consensus calls for 24%-26%. Total revenue growth is projected to pick up through 2027 as more customers shift from on-premise support to cloud. The company also unveiled a €10 billion two-year share repurchase program starting February 2026, signaling confidence in its valuation.

On the earnings call, executives addressed the stock reaction head-on. Klein dismissed short-term moves, saying SAP’s strategy “should not be driven by day-to-day market moves.” CFO Dominik Asam highlighted SaaS and PaaS growth of 30% in U.S. dollar terms, outpacing peers, and cited three backlog factors: longer ramps on large deals (71% of Q4 orders over €5 million), public-sector contract terms, and sovereign infrastructure delays, according to Yahoo Finance .

Asam, on CNBC’s “Squawk Box Europe,” tackled AI risks: “What is clear is that one of the killer applications of AI is to completely transform the way companies develop code… So it’s all about how quickly can we as SAP actually also embark [on] these technologies in our R&D portfolio.” He emphasized SAP’s 35,000 developers as key to maintaining scale.

AI Emerges as Growth Catalyst

SAP Business AI featured in two-thirds of Q4 cloud order entry, driving adoption across the ERP Suite. Klein noted: “SAP Business AI has become a main driver for growth,” in the PR Newswire release. Full-year non-IFRS cloud gross margin expanded to 75%, supporting profitability ambitions, with €2 billion in AI-driven cost efficiencies targeted by end-2028.

Challenges persisted: software licenses dropped 29%, and Customer NPS fell to 9 from prior targets, dragged by on-premise users. Profits faced hits from €0.1 billion in tax litigation, €0.2 billion in workforce transformation, and Teradata expenses. Still, non-IFRS EPS rose 36% to €6.15 annually.

Analysts remain split. Morningstar viewed shares as slightly undervalued pre-earnings, focusing on cloud trends and post-2027 trajectory. On X, investors like @NWFCapital noted the “1ppt miss on CCB growth” fueling the 15% drop, while @longonlybets flagged guidance as “slightly behind cons,” per recent posts.

Market Share Gains Amid Headwinds

An IDC study cited by SAP showed 10% faster growth than the market in 2024. U.S. public sector picked up after early-year stalls, with a robust Q4 pipeline. Geopolitical tensions and public deals slowed H1 2025, but Klein said SAP “overachieved” on profit and cash flow via cost discipline and AI efficiencies, as reported in Reuters .

Software peers faced AI fears, but SAP’s entrenchment in enterprise ops shields it. Bernstein’s Outperform rating pre-Q4 eyed S/4HANA migrations offsetting demand softness. The €10 billion buyback, atop prior programs, underscores capital return amid the 14% plunge.

Headwinds like longer deal ramps and procurement clauses in public contracts explain the miss without signaling demand weakness, per management. Yet, X chatter from @JP_Fdez_ dubbed it “deceleration,” echoing broader European tech skepticism.

Strategic Shifts and Buyback Boost

SAP’s “Ambition 2025” delivered: cloud revenue beat guidance despite a “rough start.” The new repurchase aims to offset dilution and support shares through 2027. Klein: “Q4 was a strong cloud quarter, with bookings resulting in 30% Total Cloud Backlog growth to a record 77 billion Euros.”

Competitive edges shine in SaaS/PaaS and AI integration, positioning SAP for revenue acceleration. Asam: “We closed 2025 on a high note, delivering strong operating profit and free cash flow ahead of our expectations.” Investors punished the backlog nuance, but fundamentals point to resilience in enterprise cloud demand.

For industry insiders, the reaction underscores sensitivity to backlog metrics as SAP’s cloud pivot matures. With AI as a tailwind and buybacks in play, the selloff may prove overdone, though 2026 deceleration risks loom.

Vivian Stewart

As a writer, Vivian Stewart covers retail operations with an eye for detail. They work through comparative reviews and hands‑on testing to make complex topics approachable. They believe good analysis should be specific, testable, and useful to practitioners. They frequently translate research into action for marketing teams, prioritizing clarity over buzzwords. Their coverage includes guidance for teams under resource or time constraints. They explore how policies, markets, and infrastructure intersect to create second‑order effects. They write about both the promise and the cost of transformation, including risks that are easy to overlook. They frequently compare approaches across industries to surface patterns that travel well. Readers appreciate their ability to connect strategic goals with everyday workflows. Their reporting blends qualitative insight with data, highlighting what actually changes decision‑making. They maintain a balanced tone, separating speculation from evidence. They are known for dissecting tools and strategies that improve execution without adding complexity. They emphasize decision‑making under uncertainty and imperfect data. Their work aims to be useful first, timely second.

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