Retail Ecommerce covers digital storefronts, customer experience, payments, logistics, and growth strategies. We spotlight trends in marketplaces, personalization, and fulfillment, plus practical tips for optimizing conversion, retention, and brand trust. Stay ahead with insights that help retailers sell smarter and scale efficiently.

Retail Ecommerce

Target System Outage Disrupts Holiday Shopping, Erodes Customer Trust

Target System Outage Disrupts Holiday Shopping, Erodes Customer Trust

In late December 2025, Target Corp. suffered a major system outage disrupting stores, apps, and online services amid peak holiday shopping, causing frozen registers, long lines, and halted orders. This internal failure led to estimated revenue losses and eroded trust. The incident highlights vulnerabilities in retail tech infrastructure.

Instacart Settles FTC Case for $60M Over Deceptive Fees and Refunds

Instacart Settles FTC Case for $60M Over Deceptive Fees and Refunds

Instacart agreed to a $60 million FTC settlement over deceptive practices, including misleading subscription enrollments, hidden fees, and denied refunds. The deal mandates refunds for affected users and clearer interfaces. This highlights regulatory scrutiny on gig economy tactics, potentially setting precedents for other platforms.

Costco’s Netflix-Like Membership Model Drives 73% of Profits

Costco’s Netflix-Like Membership Model Drives 73% of Profits

Costco's business model mirrors Netflix's subscription-driven approach more than Walmart's traditional retail, relying on membership fees for 73% of operating income while keeping product margins low. This fosters loyalty and exclusivity, with strategies like membership crackdowns boosting revenue. Ultimately, it positions Costco for enduring success in evolving markets.

Tech’s Subscription Captivity: Backlash Over Locked Features and Ownership Loss

Tech’s Subscription Captivity: Backlash Over Locked Features and Ownership Loss

Tech products increasingly lock core features behind subscriptions, turning ownership into "subscription captivity" for recurring revenue. From alarm clocks to cars, this shift sparks consumer backlash, regulatory scrutiny, and calls for true ownership. Ultimately, balancing innovation with consumer rights will shape the future.